After a Fire

We understand how overwhelming it can be to face the aftermath of a fire in your home. We’re here to support you every step of the way. 

Once the immediate danger has passed, we’ll arrange a fire safety visit with you. During this visit, we’ll talk through fire safety measures tailored to your needs and help identify any additional support you might require. This could include fitting specialist smoke alarms or other fire safety equipment to help keep you and your loved one’s safe moving forward. 

Home Fire Safety Visits  

If you feel unwell:  

If you experience symptoms from fumes or smoke inhalation, such as coughing, dizziness, or difficulty breathing, seek medical help immediately. Contact your doctor, visit the Accident and Emergency department, or call NHS 111 for advice. 

Make sure the building is safe to enter:  

• The fire officer will inform you when it’s safe to re-enter your property and update you on the extent of the damage. 
• If there is significant structural damage, a local authority building inspector may need to assess the safety of the building before you can return. 

If you need to leave your property unattended: 

• Whenever possible, securely close and lock all windows and doors. If boarding up is required, a contractor can do this for you, and your building insurance will usually cover the cost. 
• If you are a tenant, securing the property is typically the responsibility of your landlord. 

If you are a property owner: 

Reach out to your insurer as soon as possible. They can provide immediate assistance if needed and will arrange for a loss adjuster or claims advisor to inspect the damage to your property and belongings. This helps ensure your claim is processed smoothly. 

If you are a tenant or leaseholder: 

Contact the building owner, landlord, agent, or management company. They are typically responsible for repairing any damage to essential services such as gas, electricity, or water supplies. 

Read more about tenant fire safety 

If you have been involved in or witnessed a traumatic event, it is completely normal to feel overwhelmed. It is okay not to feel okay. What matters most is that you talk about it before things become too difficult to manage. 

Speaking with trusted friends or family can be a great source of comfort during tough times. If you feel like you need additional support, there are professional organisations available to help. 

If you need further advice or support, please don’t hesitate to get in touch with us:

Phone: 023 8062 6751
Available Monday to Friday, 9am – 5pm

Email: community.firesafety@hantsfire.gov.uk 
A member of our Community Safety Team will get back to you as soon as possible.

Postal Address:
Community Safety
Hampshire Fire and Rescue Service Headquarters
Leigh Road
Eastleigh
Hampshire
SO50 9SJ