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SafetyHow to keep yourself, your family and friends safe with fire safety advice
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How to contact usLiving in a thatched property doesn’t necessarily increase your risk of fire, but it does require extra care and maintenance to keep your home safe.
Thatched roof fires are relatively rare but when they happen, they’re often serious. Over 90% of thatch fires are caused by faulty chimneys or flues. Because thatch is designed to repel water, these fires can be difficult to extinguish.
Read our guidance on how to keep your thatched home safe from fire.
A poorly maintained chimney can allow heat, smoke, or even flames to escape into the thatch or roof space. Regular care and inspections are vital.
Open fires and wood burners can be safe and effective—but only when used correctly.
Check with your insurance provider about your level of cover and any extra precautions they require you to carry out due to the property being thatched.
If your property is hard to locate download the what3words app to help us arrive as quickly as we can
Create a Salvage Plan identifying the location of valuable items and critical utility shutoffs to help salvage belongings and protect the remaining structure from fire and water damage.