This website is run by Hampshire & Isle of Wight Fire & Rescue Service (HIWFRS). It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:
We have provided links to the most popular browsers and operating systems and the accessibility features they have built in. We will continually monitor our website analytics to make sure we are aware of the most popular software used to access our site and plan developments accordingly.
AbilityNet has advice on making your device easier to use if you have a disability.
Parts of this website are not fully accessible:
If you need any of our website content in a different format contact us and tell us:
If you find any problems that are not listed on this page please contact us and select ‘Report a website problem’ on the form so that we can investigate the issue and fix when necessary.
Hampshire & Isle of Wight Fire and Rescue Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to non-compliances which are listed under the non-compliance section below.
WCAG 4.1.2 Name, Role, Value: ARIA button, link, and menu item must have an accessible name
WCAG 2.4.3 Focus Order
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. We will endeavour to fix any documents we can given time.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. Where possible if we provide a recording of the live video we will endeavour to manually add subtitles depending on the length of the video. We will endeavour to use automated transcribing services for live video where possible but are aware that these services aren’t wholly accurate.
To further improve our content in the future, we will run compliance checks on our site as a whole throughout the year and fix any errors highlighted. Should we come across any issues that will require a longer period than five days to fix, we will highlight them on this page with an estimated resolution date under the Technical information section on this page.
This statement was prepared on 1 April 2021. It was last reviewed on 1 August 2023.
We currently test the site using axe DevTools.
If you contact us with a complaint or error and you find our response isn’t satisfactory you can contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).