This website is run by Hampshire & Isle of Wight Fire & Rescue Service (HIWFRS). It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:
We have provided links to the most popular browsers and operating systems and the accessibility features they have built in. We will continually monitor our website analytics to make sure we are aware of the most popular software used to access our site and plan developments accordingly.
Parts of this website are not fully accessible:
Whilst building the the website, we are using the opportunity to review, and where possible, update the older PDF documents so that they are accessible if they are required on our site. To further improve our content in the future, we will run compliance checks on our site as a whole throughout the year and fix any errors highlighted. Should we come across any issues that will require a longer period than three days to fix, we will highlight them on this page with an estimated resolution date.
If you need any of our website content in a different format contact us and tell us:
If you find any problems that are not listed on this page please contact us so that we can investigate the issue and fix when necessary.
We fully acknowledge the limitations of our current website and the system that runs it. We have planned to redesign the site and improve the content management system to manage it. The work has been aligned with our fire authority combination so that content and brand are aligned at the same time without incurring additional costs and duplicating the work in a short period of time.
Hampshire Fire and Rescue Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, unless otherwise stated.
Our aim is too review all content in 2021 with a goal of identifying which content can be further developed towards AAA compliance.
If you contact us with a complaint or error and you find our response isn’t satisfactory you can contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).