High-rise living

Living in a flat means it is essential to understand your building’s evacuation plan. In the event of a fire, whether it starts in your flat or another part of the building, being prepared helps you respond quickly and safely. Take time to learn the designated routes, exits, and safety procedures. 

A high-rise building is typically: 

•  A residential building that is 18 metres or more in height or has 7 or more storeys. 

High-rise buildings such as purpose-built blocks of flats and apartments are designed with fire safety as a priority and are built to delay the spread of fire. 

Knowing the correct action to take during a fire could save lives. Your building’s evacuation strategy may fall under one of two key categories: Stay Put or Full Evacuation. Learn what each one means and how to respond appropriately. 

Stay Put Policy 

This strategy applies to purpose-built blocks of flats that are built to contain a fire within a flat for 60 minutes.  

If a Stay Put policy applies: 

• Stay in your flat unless directly affected by fire or smoke. 
• Call 999 and ask for the fire service. 
• Close windows and doors. 
• Wait for firefighters to arrive and follow their instructions. 

Important: This policy relies on the building’s fire safety design. Check with your landlord or housing provider to confirm if this applies to your flat. 

Full Evacuation Policy 

This approach requires all residents to leave the building immediately when the fire alarm sounds. It is used in buildings where fire can spread more quickly. 

If a Full Evacuation policy applies: 

• Leave your flat immediately when the alarm sounds. 
• Use the stairs do not use lifts during a fire. 
• Close doors behind you to help contain fire and smoke. 
• Follow marked fire exit signs and proceed to the designated assembly point. 

Important: Know your nearest exits and practice your escape plan with everyone in your household.