It is important for your own safety, to understand what to do in the event of a fire, whether it’s in your flat or somewhere else in the building.
Protect your home and family from fire by being prepared. If you don’t know the escape plan for your building you should speak to your Building Manager.
In the event of an emergency always call 999
If you can see the Fire Service on the ground, then there is no need to call.
If every resident in a high-rise block rang 999, our control room wouldn’t be able to respond to other emergencies.
Don’t be alarmed by the scale of the Fire Service’s presence.
We need a large number of resources to get our equipment from the ground up to the floor of the fire and to protect our firefighters.
There are currently two relief funds available – the ‘Waking Watch Fund’ and the ‘Remediation of non-ACM buildings’. You can find out more about the eligibility criteria for these by visiting the below webpages: