High-rise living

It is important for your own safety, to understand what to do in the event of a fire, whether it’s in your flat or somewhere else in the building.

Protect your home and family from fire by being prepared. If you don’t know the escape plan for your building you should speak to your Building Manager.

Lift access

• Never use the lift when evacuating the building. The fire may cause a power failure trapping you inside.

Emergency access

• Never block emergency access to your building, we need to get as close as possible to the entrance.

Firefighter equipment

• Dry or wet riser pipes run internally through the block and are usually painted red. The Fire pipes provide water to extinguish or prevent a fire from spreading.

Look out for signage

• Fire Safety signage including fire doors and exits should be clearly marked within your building.

Full Evacuation

• When the alarm sounds get everyone in your flat out of the building using emergency fire exit routes and stairs provided.

Stay Put

• Unless the fire is in your flat or a direct neighbours, keep your front door and windows closed, tune into local TV or radio and await further instructions from the emergency services.

In the event of an emergency always call 999

We’ll be there

If you can see the Fire Service on the ground, then there is no need to call.

If every resident in a high-rise block rang 999, our control room wouldn’t be able to respond to other emergencies.

Don’t be alarmed

Don’t be alarmed by the scale of the Fire Service’s presence.

We need a large number of resources to get our equipment from the ground up to the floor of the fire and to protect our firefighters.

If you’re a Responsible Person/building owner, you can find out more about Fire Safety Regulations or submit information about your building here.