Performance

Our performance

The Service assesses its performance against each of the Hampshire and Isle of Wight Fire Authority’s Safety Plan priorities through a range of performance metrics, with comparisons made against previous years and to national trends.

The Services uses performance reporting and data analysis to assess our effectiveness, efficiency, and financial position; and to inform decisions we make and where we target our resources.

Our performance measures help us find areas for improvement, as well as identify successes and good practice to be shared, where applicable, across public services and the fire sector.

We publish our performance reports every six months (a mid-year report in December, covering the period 1 April to 30 September; and an annual report in June, covering the period 1 April to 31 March). These reports assess how the Service has performed against key operational and corporate health measures; and are scrutinised by the Fire Authority, with further detail available through the agenda and minutes for these meetings.

Text summary of how we serve you

The infographic above displays the following data for the period of 1 April 2022 to 30 September 2022

• 62 wildfires, 800% increase in outdoor fires – August 2022
• 508 home fires, up 7% from the same period last year
• 5,848 safe and well home visits, up 41% from the same period last year
• 11,125 incidents
• fire casualties down 39%, from 64 to 39
• 7.34 average response time, 3 seconds slower
• 504 safety audits completed
• 93.2% wholetime availability, from 86.9% April to September 2021
• 56.7% on-call availability, from 68.3% April to September 2021

HMICFRS Inspection

His Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS) published its latest inspection findings on Hampshire and Isle of Wight Fire and Rescue Service in January 2023. The Service’s initial response was outlined in March 2023 to the Fire Authority’s Standards & Governance Committee who will receive updates on subsequent progress against the areas for improvement in the report.

For information on the findings from HMICFRS’s previous inspection of Hampshire and Isle of Wight Fire and Rescue Service’s response to Covid-19, please see the Inspectorate’s (January 2021) report.