Make a complaint about the Fire Service

We acknowledge that, despite our best intentions, things do sometimes go wrong. When this happens, we want to put things right. We want everyone who needs our services to be satisfied with them. We welcome hearing complaints and feedback to better understand how our services are received and to use these valuable opportunities to learn and improve for the future.

"*" indicates required fields

Name*
If you have different file requirements you would like to send us, please mention this in your submission.
Accepted file types: jpg, png, pdf, doc, docx, Max. file size: 32 MB.
To enable us to address your concern as effectively as possible please provide as much information as you can about your concern /complaint. Where relevant please also provide any specific details such as time, date, location, vehicle registration, copies of social media posts etc, where known, to aid our investigations.

Sign up to receive our latest information to your email

Employer Recognition Scheme - Silver Award Banner