Newly qualified Mental Health First Aiders ready to support fire service teams

Our Wellbeing team has delivered training to fourteen members of staff which sees them qualify as Mental Health First Aiders.

Published

13/05/2026 1:43pm

Author

Hampshire and Isle of Wight Fire and Rescue Service

In their different roles across the organisation, the first aiders will provide the initial support to those experiencing poor mental health, creating a safe space to start conversations focusing on the issues which are affecting them, whether that be in their work or personal life. 

 

The group, made up of both firefighters and support staff, are trained to spot warning signs, offer non-judgmental listening, provide reassurance, and guide individuals toward professional help.  

 

Eleanore Coulthard, HIWFRS Wellbeing coordinator, said: 

“We all know somebody who has experienced from poor mental health, and that statistically emergency services will have a high number of people who are affected. 

 

“This may be for many reasons such as the nature of their work, including trauma exposure, shift patterns and that there is still stigma around seeking support for one’s mental health.

 

Through our ongoing wellbeing initiatives, we are striving to break down barriers to accessing mental health support. It is important that our teams know that if they need to, they can start a conversation and seek help.” 

This Mental Health Awareness Week (11-17 May) our FireENABLE network group has hosted a series of events to promote and support mental health across the organisation. 

A walk-and-talk lunchtime stroll was arranged, seeing people from across the Service meet to get outdoors, catch some fresh air and have a conversation about mental health. 

Colleagues also attended workshops hosted by The Fire Fighters Charity and National Fire Chief’s Council covering topics from suicide and self-harm awareness to menopause.

There was also time for a couple of fitness sessions, organised by our FireINSPIRE network group.

HIWFRS has a number of other mental health initiatives including the Trauma Risk Management tool which sees support offered to those exposed to difficult incidents, helping them to avoid carrying harrowing images with them and Post-Traumatic Stress Disorder. 

 

Our Employee Assistance Programme and wellbeing team are also sources of one-to-one support for our people.

 

A number of our fire stations also have dedicated gardens or spaces for individuals to take some time away when they feel they need it. 

St Marys Garden

 

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