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Safe & Well visits

Free visits for the most vulnerable in our community

What is a Safe & Well visit?

A person centred home visit to identify and reduce risk to the occupier or occupiers, taking into account their behaviours and the social and physical environment in which they live.

The visit will combine a home safety check to reduce fire risk in the home, such as checking and fitting smoke alarms, with health referrals for extra support where appropriate, to improve the occupier’s health and wellbeing.

Safe & Well visits maximise the opportunity to prevent ill health and harm to people in our communities.

Who do we visit?

We offer a free visit to anyone aged 65 and over. By working with health and social care agencies we ensure we can reach the most vulnerable in our community.

Do you need a Safe & Well visit?

If you’re unsure what advice you need, complete a Safe & Well visit assessment. By answering a few simple questions, this will evaluate your needs based on the information you provide.

Refer someone for a Safe & Well visit

If you have fire safety concerns about anyone you know or work with, you can make a Safe & Well referral to us.

Our community safety team

Our dedicated team of firefighters, community safety officers and volunteers have a varied range of skills including British Sign Language (BSL) and are able to offer visits that are Dementia Friendly.

If you would like some home safety advice, please call our community safety team on: 023 8062 6751, weekdays 9am - 5pm or email:

Related resources

Download our useful guides to help you ensure your home is safe: