You’ve discovered a fire in your home, rang 999 but now are unable to leave, you will need to:
- Get everyone together preferable in a room at the front of the house
- Children can hide in the panic, if safe call out to them or lead them into the safest room with you
- Close the door and put clothes or sheets along the bottom of the door to stop smoke getting in
- Your bedroom door will keep smoke and flames back for a short while. Fire doors in rented accommodation will protect you for even longer. Giving the fire service time to rescue you.
- Turn the lights on in the room, you will be able to see better and you will be seen much easier from the outside
- Open the windows and shout fire! fire!
- By opening the windows your shout for help will be heard better and you will be letting smoke out of the room and allowing fresh air in to help you breath
- Stay in this room until the fire service arrives, someone from our control room will stay on the line with you throughout
- Do not jump from the window unless the conditions in the room are so bad that you have to leave
If you have to leave by a window
- Only leave by the window as a last resort
- Don’t jump, lower yourself to arms length from the window sill and drop
- Don’t try to push a mattress out of the window, it will get stuck and you will not be able to get out. It would also make it much harder for a firefighter to get in and rescue you
- If the surface below your window is hard, you could throw some bedding to soften your landing
- If you have a baby or a very small child in the room, put them inside a quilt cover and lower them at arms length to the ground
- Always lower any children out of the window first. Children do not follow and if you go first as an adult they could be left alone and trapped
- Remember to grasp children around the wrist, so that when you let go they have no option but to fall. Holding a child’s hand allows them to hang on to you, as they won’t want to let go
- When lowering yourself last make sure you’ve got a clear space to land
Do you live in a high-rise building?
Click here for our high-rise living safety advice:
Does your property have a thatched roof?
Click here for our thatched safety advice:
Do you own or live in a rented house or flat?
Click here for our fire safety advice on rented accommodation: