Safeguarding forum


A day dedicated to addressing hoarding during #SafeguardingAdultsWeek 2019, hosted by HFRS in partnership with Radian and supported by our four Adult Safeguarding Boards – Hampshire, Southampton, Portsmouth and The Isle of Wight.


Hoarding is becoming an increasing risk in Hampshire

In support of National Adults Safeguarding Week 2019, we wanted to provide a strategic overview of how to manage risks associated with hoarding behaviours, whilst keeping safeguarding personal to the individual’s needs.

At a special event held at headquarters in partnership with Radian we launched our  4LSAB Multi Agency Hoarding Guidance  to ensure our Hampshire agencies are fully equipped to support those with hoarding behaviours.

Delivered by Hampshire experts to an audience of over 130 partners, the day covered safeguarding, those identified with hoarding behaviour, the theory behind hoarding, the legal matters and fire safety implications. 

Please see below for full presentation details.

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Pledge your support 

To create a safer and healthier environment for those affected by hoarding behaviour to enable them to remain in their home.

How will you embed our 4LSAB Multi Agency Hoarding Guidance into your organisation ahead of Hoarding Awareness Week 2020? 

Hoarding Awareness week 2020
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Safeguarding Principles

Daniel Opila, Multi Agency Safeguarding Hub (MASH) Manager/Safeguarding Coordinator 

Daniel  qualified as a registered social worker (SW32310) and is a fellow associate lecturer (AFHEA PR059467) with a vast experience in both the public and private social care sector and social work education. Daniel joined Hampshire County Council in 2007 as a social work senior practitioner and practice educator until becoming a Safeguarding, Quality and Governance Consultant since 2014.

Since September 2011 Daniel has been working as an associate lecturer and practice educator at The Solent University and The University of Winchester. He’s been managing Adults’ Health and Care MASH (Multiagency Safeguarding Hub) since 2017 and was involved in creating partnership working around subjects like self-neglecting behaviour and hoarding, working with young adults presenting complex risk and behaviours that challenge services, serious organised crime, domestic abuse and fire risk

A holistic approach – the theory behind the hoard

Ruth Goncalves, Housing Manager, Radian - @RadianGroup 

With a passion for working with people, Ruth has worked in housing for over 10 years, having previously worked in substance misuse and treatment both within the community and residential rehab setting. She is a qualified Person-Centered Counsellor; a role that influenced the work she has undertaken within substance misuse and those who demonstrate hoarding type behaviours.

Ruth joined Radian in 2009 as a Housing Officer and is currently the Housing Manager, overseeing the Rother North Team. During this time, she produced guidance for the  4SLAB on hoarding as a result of the 2018 Hampshire Fire Death Analysis report. This is now available as a working document to guide those working with hoarding behavior in the community. 

Ruth has chaired the Hampshire Hoarding Forum since 2018 and as a result of the success of the forum and the multi-agency work, presented it as a case study at the 2019 National Hoarding Conference. She is the Deputy Safeguarding Lead for Radian and sits on the 4SLAB policy, housing and fire sub groups, continuing to support greater partnership working.

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Fire, Hoarding and Risk Management

Glenn Bowyer, Group Manager, Community Safety, Hampshire Fire and Rescue Service - @hants_fire

Glenn has been Group Manager of the Community Safety team for Hampshire Fire and Rescue Service since 2017. Within this role Glenn is responsible for Prevention, an area of work which encompasses a range of activities which are focused on the safety of our diverse communities in their homes, on the road and at leisure. He is the chair of the 4LSAB Fire Safety Development Group, promoting the multi-agency approach to keeping those most vulnerable safe in their homes. Glenn continues to attend emergency incidents as part of the on-call command team. Prior to this role Glenn joined the service as a firefighter in 1999 after previous service in the Royal Navy.

Trapped or evicted – the legal implications of hoarding

Chris Skinner, Solicitor, Capsticks

Chris is a qualified Solicitor and currently a Partner in the Housing Management Department at Capsticks LLP. Capsticks and the Housing Management team are ranked number 1 in both the Legal 500 and Chambers and Partners Legal Directories for Social Housing Legal work. Chris has worked for over 15 years dealing exclusively with all aspects of residential landlord and tenant work, including all aspects of tenancy enforcement where breaches of tenancy are occurring and health and safety is at risk.

Chris has conducted litigation up to and including the Court of Appeal in this area, working with many social landlords over the years dealing with hoarding issues. This has included drafting policy and procedure over enforcement and support when dealing with hoarding, partnership working, service of legal notices, injunction applications and possession applications. Chris has developed best practice guidelines and manuals for clients, including delivering bespoke training sessions on how best to approach tenants with hoarding disorder.

Hampshire Safeguarding Adults Board - Practice Guidance and Resources

Hampshire Safeguarding Adults Board - Practice Guidance and Resources