False alarms
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Reducing false alarms

Prevent unneeded fire service call outs and wasted productivity time for your business

False alarms explained

Automatic Fire Detection and Alarm System  

The safety of your business premises and its occupants can be greatly enhanced by the installation of an Automatic Fire Detection and Alarm System. 

Properly used and maintained, the automatic system, with its fast response in detecting a fire, can be a significant factor in reducing the risk to life and limiting damage to your property. 

Unfortunately, the very features that provide this fast response can also produce unwanted signals, arising from activities other than a real fire. 

How to reduce false alarms 

Whilst we encourage the installation of automatic fire alarm systems, we do expect occupiers to play an active role in reducing the number of false alarms. 

Responsibility for the limitation of false alarms rests with every party involved in the specification, design, installation, commissioning, management and maintenance of the fire alarm system. 

Once a compliant system has been handed over to the user it is incumbent on the user to ensure that the system and the building itself are suitably managed to avoid unnecessary false alarms. Where an unacceptably high rate of false alarms does occur, it is the responsibility of the user to ensure that:

  • appropriate steps are taken to reduce the rate at which they occur 
  • the fire detection and alarm system is properly managed and maintained
  • the causes of false alarms are investigated and appropriate corrective action taken where necessary
  • your procedures include the designation of specific suitably trained staff to check whether or not there is a genuine fire when the fire alarm activate

Where false alarms do occur, they should be recorded in the fire alarm log book along with any remedial action taken.


Reducing demand on your fire service

Unwanted fire signals affect Hampshire Fire & Rescue Service by: 

  • diverting essential services from other emergencies - putting life and property at risk
  • creating unnecessary risk to crews & public whilst responding to incident
  • disruption to arson reduction, community safety & fire safety activities e.g. Safe & Well home safety visits 
  • disruption to firefighters training  
  • drain on public finances