Support Functions

Supporting the delivery functions

Training department

Ensures that the skills, ability and potential of all staff are recognised and developed in accordance with the Integrated Personal Development System (IPDS).

Communicates with Group Liaison Officers to fulfil the training needs of the Group structure, supported by Instructors and administrators located in Basingstoke, Portsmouth and Southampton who provide local training needs.

Further Information from Internal Training

Human Resources

Maintain agreed staffing levels to meet our statutory obligations and service delivery to the community.

Support managers with advice on current policies to enable staff to fulfil their roles.

Further Information on Careers and HR.

Safety and Risk Management

The Occupational Health, Safety and Welfare department (OSHW) create and maintain a safe and healthy working environment and:

provide information, instruction and supervision to enable all personnel to carry out their duties effectively and safely
support Group Managers in their duty to prevent accidents and investigate accidents
provide OSHW services to reduce time lost through occupational accidents and ill health, and
support full recovery to normal duties when necessary.

Operations Support

Provision of mechanisms to ensure delivery of the operations function is maintained.

Geographical support bases at Basingstoke, Portsmouth and Southampton supply and recover fire engines and equipment, under the direction of Station Officer Resources.

Station Officer Risk advises personnel about road network changes, major events and updated premises operational plans.

Group and Station Support

Administrative support for all Group offices and wholetime fire stations

Supports supervisory officers in their role of managing operational staff in the delivery of community safety, operations and training to provide continuous improvements in delivery of our front line services

Communications

Group Managers communicate with local staff and function managers to ensure everyone is familiar with existing and new policies

share information, provide evidence of good practice to determine how we can improve delivery of our services across Hampshire.

develop more focus and place resources in proactive work, in a much more informed and focussed way.