The Service
There is nothing pre-populated on this page. However, it has a summary of the incident that is populated by the IRS at the bottom of the page.
Almost! This is the page where you tell the system the status of the IRS. It is also where the system advises you of any errors that it has encountered with your selections.
There is also a section where you can detail any further details that you feel needs to accompany the IRS.
There are three types of error messages – ‘Information’, ‘Error’ and ‘Warning’. There is also a forth type ‘Application’ but this is due to an error with the IRS program itself and there is nothing the user can do to rectify this. Please take a note of the error code displayed and contact the HFRS IRS help desk for advice.
This will be the most frequent error message. This does not prevent you from ‘recording’ the incident and ‘publishing’ it after it has been quality assured. The system is merely pointing out that something doesn’t logically appear right with the way the incident has been recorded. For example, if the incident type at the time of call to control is markedly different to what it was at the time of the stop you will get an information message.
This will act as a prompt for you to check that what you have entered is correct. If it is not you must amend the IRS. Bear in mind that if you do amend any details that it may impact of the questions and you may need to complete some additional ones.
This is were you have entered something incorrect and the IRS will not progress until you have rectified the problem. For example by entering an incident number that already exists the IRS will show an error message and prevent any further entry until the number is corrected.
These messages normally mean that there is a piece of information missing or hasn’t been completed. For example, at an outdoor fire (large) and the area affected is ‘over 10,000 sqm’ but there is no actual figure in the text box.
For a list of every error message please refer to the guidance notes either on-line or the hard copy on station.
There are three statuses on the IRS. The first is a default when the incident is created and that is ‘incomplete’ this will remain until the user has completed all the questions relating to the incident.
If the IRS is completely answered with no further information required or investigation to be carried out then ‘Recorded’ can be selected.
‘Recorded with queries' is used when you have completed the record to the best of your ability and want it to move to QA for checking. But, there may be some questions you want to double check the answers to, or may have had to choose 'unknown' but will want to amend these at a later date. You should select 'recorded with queries' then complete Q10.5 to state why you have selected this option. Once you have the information required to finish the form, you edit it, QA it then re-record it without queries.
This is the free text section, similar to the section 7 on the FDR1. There is no set format to this section and most special characters are permitted here.
It is also a requirement to add into this section your Service Number i.e. 0101.
A free text section to explain the reasons why you have selected the ‘recorded with queries’ answer to question 10.1. Most special characters are permitted here.
This question is only used after quality assuring the IRS incident and the ‘Published with Conditions’ option has been selected. This is a free text section and most special characters are permitted.
