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Incident Recording System : FAQs - Logon and Layout...

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Logon and Layout

What if I’ve forgotten my logon and/or password?

During office hours you will need to contact the Senior Station Administrators at Service Headquarters to create a new one for you . This will only take a few minutes.

I’ve been locked out of my account!

That will mean that you have unsuccessfully tried to logon three times. This disables your account just in case of someone else is trying to access your account.

Where can I get help?

Firstly, check through these FAQ sections.

Secondly, the IRS has three places to access the online guidance:

Failing this, please contact the HFRS IRS help desk for assistance.

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What is the ‘Instant Exit’ button for?

This button is designed for saving, exiting and logging you out of the system if you need to log out in a hurry whilst completing a form (for example should you get a shout).

How do I find my incident?

From the menu screen click on ‘Find and Update Incidents’ You will then have two options. ‘Incident number search’ and ‘Advanced Search Options’.

For the majority of occasions you will only need the defaulted selection of ‘Incident number search’ Please enter the incident number exactly as it is shown on your turnout sheet (YY-NNNNN) Do not put any spaces or other characters in the format as the system will not find your incident.

The ‘Advanced search options’ allows you to search for incidents over a date range, station ground, incident type and by its status.

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What are the ten boxes across the top of the screen?

These are known as the ‘navigation bar’ or a progress chart of where you are in the system. When you enter an incident form, the first screen will be the incident identifier and the identifier box will be coloured purple. As you progress through the form more boxes will turn purple.

To ensure that screens cannot be missed you have to complete them in order but when you have completed them you can go back over any of the navigation boxes that are purple.

What are the three boxes under the Navigation bar?

These boxes are simply to give you a quick reference to the status of the incident and the incident number as well as the date and time of the incident.

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