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Please note that as this policy is periodically reviewed and updated, if you print it from the website, its accuracy cannot be guaranteed for more than a 24 hour period following printing.
This policy applies to all staff working for Hampshire Fire & Rescue Service and is effective immediately. It describes the rules concerning the use of mobile telephones and Blackberries (Mobile Devices) supplied to employees in circumstances where:
It also covers the use of Mobile Devices attached to all HFRS vehicles.
All Mobile Devices, additional equipment, and their contents remain the property of HFRS and may be subject to regular audit and monitoring.
Employees shall take all appropriate steps to protect the Mobile Device from loss, theft or damage. These steps include, but are not limited to:-
Loss, theft or damage to any Mobile Device shall be reported by the employee in whose possession it was to the Information Services Admin team as soon as is practical but not longer than two days. Please complete service form FM 4-9-7 76Kb
In the event of avoidable damage, an employee may be required to pay towards the cost of replacement of the Mobile Device.
HFRS supports the government’s “Dying to take the call?” initiative.
HFRS recognise that some employees may choose to have the HFRS mobile device for their personal usage and shall adhere to the following-
A Mobile Device supplied by HFRS shall not be used to make or send telephone calls, text messages, ring tones or photographs which are:-
The use of a Mobile Device supplied by HFRS to access, store, copy or distribute items which are inappropriate, offensive, libellous or in some other way illegal or which may jeopardise security in any way, is prohibited.
Employees should be aware that emails and text messages are admissible in court and therefore content could be released into the public domain.
During personal leave users shall not use or take HFRS mobile devices out of the country without the prior written consent of the appropriate Line Manager.
In all circumstances whilst working abroad on HFRS business a phone card or alternative communications method shall be used rather than a HFRS mobile device.
In circumstances when using a mobile device abroad on HFRS business is the only option, users can make a 15minute telephone call home at an appropriate time and once it has been agreed by the line manager.
The Manager responsible for the vehicle is responsible for the Mobile Phone and shall:-
There are a limited number of Mobile Phones set aside for the use of lone workers.
Line Managers shall:
The Manager responsible for the phone shall:
On a quarterly basis employees are required to:
The Information Services Admin team shall monitor all itemised usage of all mobile devices. Any discrepancies will be bought to the attention of users line managers and further action may be taken.
If hard copies of the itemised bill and billing sheet are not returned before the designated return date the Information Services Admin team will, in the first instance contact the user reminding them to submit a return. If no bill is received within a further two weeks contact will be made with the users line manager.
To ensure that the Service complies with the UK Governments Protective Marking Scheme it was agreed at the Information & Physical Asset Security Forum (IPAS) meeting on the 3/11/10 that no smart phones will be synchronised into HFRS Exchange. This is to ensure that work related emails and documents are not sent or received to personal mobile devices without prior consideration given to the information they contain.
Photographs of incident scenes are likely to be classed as personal data and will be subject to the provisions of the Data Protection Act 1998. They shall be treated in accordance with the Data Protection principles and in particular shall not be:
This page printed on 24 May 2013 at 10:31
For reference, the url of this document is:
© Hampshire Fire and Rescue Service 2013